Version in force from 7 October 2026.
Delivery time
Products in stock are delivered within 24-48 hours of confirmation of the order, on working days. For orders paid by bank transfer, the delivery time starts from receipt of payment.
For products that are not in stock, large quantities and products made to order (for example signs with custom text or dimensions), we will tell you the delivery time before the order is confirmed. In busy periods, on public holidays or in hard-to-reach localities, delivery may take longer; we will let you know if this happens.
Where we deliver
We deliver only within Romania.
Delivery methods and cost
| Courier delivery | To the address given in the order. The cost is calculated automatically on the checkout page, based on the weight of the parcel, the delivery locality and, for payment on delivery (cash on delivery), the amount to be collected. You see the exact cost before you send the order. |
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| Personal collection | Free of charge, from our warehouse at Str. Alexandru Ioan Cuza nr. 1, Corp C2, Tunari village, Tunari commune, Ilfov County, Monday to Friday, between 08:00 and 17:00, after we have told you that the order is ready. |
Parcels are delivered by partner courier companies (mainly Dragon Star Curier); bulky or palletised products may be delivered by specialised carriers. We will send you the tracking number (AWB) after the parcel has been handed over.
When you receive the parcel
- Check the parcel in the presence of the courier. If the packaging is visibly damaged, ask the courier to record this and let us know as soon as possible.
- If products are missing or you receive a product other than the one ordered, write to us at office@attotrafic.ro or call +40 (724) 322 232 / +40 (727) 759 805, stating the order number. A photograph helps us resolve it faster.
- These recommendations do not restrict your legal rights: non-conforming products are covered by the legal guarantee of conformity, described on the Warranties page.
If delivery fails
If delivery cannot be made because of a wrong or incomplete address or because the recipient cannot be contacted, the courier will try to reach you again; after the number of attempts set by the courier, the parcel is returned to us and we will contact you to arrange a new delivery.
Contact
For any question about delivery: office@attotrafic.ro, +40 (724) 322 232 / +40 (727) 759 805 (Monday – Friday, 08:00 – 17:00).
